Javix

Privacy Policy

1. Our approach

Javix Co., Ltd. (“we”, “us”) handles the personal data entrusted to us in accordance with Japan’s Act on the Protection of Personal Information and the related regulations and guidelines. This policy covers the personal data handled through this website.

2. What we collect

We collect the following through the contact form on this website.

  • Your name
  • Company name (optional)
  • Email address
  • The kind of enquiry you selected
  • Your message
  • The address of the page you sent it from

We also process the IP address of the sender for a short time, in order to prevent abuse of the form. It is converted into a form that cannot be turned back into the original address, used only to count submissions, and erased automatically after one hour. We never store it as it was received.

The contact form is the only place this website collects personal data. Nothing is collected automatically from someone who is only reading the site.

3. Why we use it

We use the personal data we collect only for the following purposes.

  • Replying to your enquiry and staying in touch about it
  • Estimates, proposals, meetings and other correspondence needed to act on your request
  • Entering into and performing a contract
  • Keeping this website safe to run, including preventing abuse of the form

If a purpose beyond these ever arises, we will ask for your consent again before using your data for it.

4. Sharing with third parties

We do not share personal data with third parties without your consent, except where one of the following applies.

  • We are required to by law.
  • It is necessary to protect someone’s life, safety or property and your consent cannot reasonably be obtained.
  • We are cooperating with a public body carrying out a duty prescribed by law, and asking for your consent would obstruct that duty.

We never sell, rent or otherwise trade personal data.

5. Service providers

Your message reaches us through the hosting provider we contract with and the route that carries our email. We choose those providers with care, bind them to confidentiality by contract, and supervise them as required. They may not use personal data beyond what their work for us requires.

6. How we protect it

We take the following measures against loss, damage and unauthorised disclosure of personal data.

  • Every page of this website is served over an encrypted connection (HTTPS).
  • Access to the devices and accounts that handle personal data is limited to the staff responsible for it.
  • The contact form limits how many messages one sender may submit, which blocks bulk and automated abuse.
  • Our staff are trained in how personal data is to be handled.

7. How long we keep it

We keep your enquiry in our email and business records for as long as it takes to answer you and to follow up on it. Once it is no longer needed, we delete it promptly.

8. Cookies

This website sets exactly one cookie, which remembers whether you are reading in Japanese or English. It contains nothing that identifies you, such as a name or an email address.

We use no analytics cookies and no advertising cookies of any kind. If you disable cookies in your browser, the site works as normal except that your choice of language is no longer remembered.

9. Your rights

You, or someone acting for you, may ask us to tell you the purpose for which we hold your personal data, to disclose it, to correct, add to or delete it, to stop using or to erase it, or to stop sharing it with third parties. Please write to the contact address below.

We will confirm your identity before acting on such a request, and we may be unable to act on it if we cannot. There is no charge.

10. Changes to this policy

We may revise this policy as the law or our business changes. Any revision takes effect when it is published on this page.